Frequently Asked Questions
Clear answers for a smooth rental experience.
Reservations, pricing, deposits, and payment questions.
What to expect when collecting and returning your vehicle.
Documents, cancellations, insurance, and roadside help.
Bookings and Payments
Choose a vehicle, enter your rental details, and send the request through WhatsApp. Our team will confirm availability and the final price.
A refundable security deposit may be required depending on the vehicle and rental period. The amount is confirmed before collection.
Available payment methods are confirmed with your booking. Cash, bank transfer, or card options may vary by location.
Pickup and Return
Bring a valid driving licence, passport or ID, and the booking confirmation. Additional documents may be requested for some vehicle groups.
Yes, when the selected locations allow one-way rentals. Any additional fee will be shown before confirmation.
Policies and Support
Contact us as early as possible. Changes depend on availability, while cancellation terms depend on the notice period.
Contact the support number provided with your rental. We will arrange help and explain the next steps.